name server error (VPN woes)

[thaceres]

Hello. I’m trying to connect to a VPN and it isn’t working. I have to do it through two connections: one that’s called “normandic,” which runs through PPPoE (I think) and connects just fine; another called “roamnode,” which uses PPTP. The “roamnode” connection is the one that’s giving me all of the trouble.

The output from running pppd in debug mode is as follows:

[root@localhost ~]# pppd call roamnode debug dump logfd 2 nodetach
pppd options in effect:
debug # (from command line)
nodetach # (from command line)
logfd 2 # (from command line)
dump # (from command line)
noauth # (from /etc/ppp/peers/roamnode)
refuse-chap # (from /etc/ppp/peers/roamnode)
refuse-mschap # (from /etc/ppp/peers/roamnode)
refuse-eap # (from /etc/ppp/peers/roamnode)
name WSQV277 # (from /etc/ppp/peers/roamnode)
# (from /etc/ppp/peers/roamnode)
pty pptp roamnode.rhul.ac.uk --nolaunchpppd # (from /etc/ppp/peers/roamnode)
mtu 1200 # (from /etc/ppp/peers/roamnode)
nobsdcomp # (from /etc/ppp/peers/roamnode)
nodeflate # (from /etc/ppp/peers/roamnode)
require-mppe-128 # (from /etc/ppp/peers/roamnode)
using channel 4
Using interface ppp1
Connect: ppp1 <--> /dev/pts/2
sent [LCP ConfReq id=0x1 <asyncmap 0x0> <magic 0xb142a08e> <pcomp> <accomp>]
sent [LCP ConfReq id=0x1 <asyncmap 0x0> <magic 0xb142a08e> <pcomp> <accomp>]
sent [LCP ConfReq id=0x1 <asyncmap 0x0> <magic 0xb142a08e> <pcomp> <accomp>]
sent [LCP ConfReq id=0x1 <asyncmap 0x0> <magic 0xb142a08e> <pcomp> <accomp>]
sent [LCP ConfReq id=0x1 <asyncmap 0x0> <magic 0xb142a08e> <pcomp> <accomp>]
sent [LCP ConfReq id=0x1 <asyncmap 0x0> <magic 0xb142a08e> <pcomp> <accomp>]
sent [LCP ConfReq id=0x1 <asyncmap 0x0> <magic 0xb142a08e> <pcomp> <accomp>]
anon fatal[get_ip_address:pptp.c:394]: gethostbyname 'roamnode.rhul.ac.uk': name server error
Script pptp roamnode.rhul.ac.uk --nolaunchpppd finished (pid 5162), status = 0x1
Modem hangup
Connection terminated.

Is there something that I’m missing? Why is it telling me that the host name I need to connect to is an error? Do I need to tell it what the “roamnode” connection is? If it’s wrong, why didn’t it give me that error when I tried to connect to “normandic”? :confused: What should I actually be using?

This is really bothering me. I can't access the Internet at all, and I really need it to do basic things like research for school, Skype (I'm studying abroad and international calls are really expensive), and updates.

I’m running FC7 on an HP Pavilion zv6000. My modem is:

00:14.6 Modem: ATI Technologies Inc SB400 AC'97 Modem Controller (rev 01) (prog-if 00 [Generic])
Subsystem: Hewlett-Packard Company Unknown device 3085
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV+ VGASnoop- ParErr- Stepping- SERR- FastB2B-
Status: Cap+ 66MHz+ UDF- FastB2B- ParErr- DEVSEL=slow >TAbort- <TAbort- <MAbort- >SERR- <PERR-
Latency: 64 (500ns min), Cache Line Size: 32 bytes
Interrupt: pin B routed to IRQ 17
Region 0: Memory at b0003800 (32-bit, non-prefetchable) [size=256]
Capabilities: [40] Message Signalled Interrupts: Mask- 64bit- Queue=0/0 Enable-
Address: 00000000 Data: 0000

Thanks!