Originally Posted by Ug
Been there. Done That. System Failed Miserably.
Many users who ask questions, never follow up on the thread. So its very hard to determine whether or not the thread is "solved" so to speak. On top of that the sheer volume of the threads makes it difficult for all of the staff to evaluate each and every thread. Plus most users, don't bother marking the thread "solved".
I hear ya!
Whether the "System" fails miserably or not depends on the presence of mind that the users have to their common purpose - i.e. solving problems. A marked solved tag is still and all a very useful resource.
I hold by my previous comments.
Has it been tried for this forum?