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Old 18th January 2006, 08:06 PM
valdes Offline
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Join Date: Jan 2006
Location: Ottawa
Age: 35
Posts: 58
OTRS Problem

I have OTRS installed.

I have it to access 3 POP3 accounts.

support@emails.com
user@emails.com
user1@emails.com

All the POP3 mailboxes have queues set up in the system.

user@emails.com is set to download all the mails to the user queue.
user1@emails.com is set to download all the mails to the user1 queue.

When I generate an e-mail with in the OTRS system to send from user@emails.com to user1@emails.com the e-mail gets sent out and then ends up back in the user queue which is the wrong queue. user1@emails.com is set up with the user1 queue.

Hope someone can help me out with this one.

Thanks

Valdes
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