I have OTRS installed.
I have it to access 3 POP3 accounts.
All the POP3 mailboxes have queues set up in the system.
is set to download all the mails to the user queue.
is set to download all the mails to the user1 queue.
When I generate an e-mail with in the OTRS system to send from firstname.lastname@example.org
the e-mail gets sent out and then ends up back in the user queue which is the wrong queue. email@example.com
is set up with the user1 queue.
Hope someone can help me out with this one.